Feedback from our residents and their families
The following testimonials are from verified residents and families whose lives have been touched by Cedar Pointe Health and Wellness Suites. Their heartfelt words are a reflection of our commitment to providing residents with a warm and nurturing environment that fosters respect, trust, reassurance and healing.
If you or a family member have been, or are currently, a resident at Cedar Pointe Health and Wellness Suites and would like to share an experience you have had with us, please send us your own testimonial.
"The place is very clean and they are very dedicated. It smells nice and attractive. The nurses are quick to help. The therapy is very good. The staff is very friendly. The nurse we first met gave us some good information. She was attentive to my husband. Another nurse made sure he had his medications and got to therapy on time. The nurse practitioner is very knowledgeable. The housekeeper is very kind to us and went out of her way to make sure we had what we needed in the room. They all communicate well. It is clean everywhere and all of the time."
"The nursing is excellent. Everybody seems like they enjoy working there. They are happy to help, which is very refreshing. The meals are okay. My loved one eats every bit on her plate. Also, they are paying attention to her diet. I'm sure if I had questions, they would be there to answer them. The LVN was there yesterday and she was very thorough. My loved one has been there a few days and no one has taken her around the facility to show her where everything is."
"The therapy is very good."
"The people are doing the best they can. They are very sweet, professional, and engaged. The nurses are great. Several people are very positive and express their compassion very sincerely and outwardly. The lady who cleans is absolutely committed and diligent. The food is par for skilled nursing. They are very thoughtful and carefully trying to meet the special concerns for my mom. I reach out and they answer. I think that they need more staff."
"It is very clean. The food is pretty good. We are kept very informed."
"I think it has been a good experience. The staff has been very friendly and nice. The place is clean and large. My loved one's therapists have been trying to get him to go to the dining area, which I think is a good idea for him. I have asked several times about some medical concerns. I have to stand at the nursing station when I have a question or grab a nurse or aide. They tell me they will get back to me, but they never do."
"They are friendly and keep the place clean. The food is okay. The therapy is going out of their way to make sure I am ready to go home. I did not expect to be as far as I am with that. The nurses are friendly and are interested in me. They joke around with each other. I am very happy here. It is spotless. They clean every day. The PA sat down with me to tell me about a medication change and they are keeping me up to date on it."
"On my sister's admission date, the nursing aide that I talked to was exceptional. This was a difficult time for us and she was calming and soothing to my sister. The nursing manager was the same, informative and professional. The admissions director was very thoughtful and professional in her response time and callback. It is clean so far."
"They are doing a great job. It is a beautiful facility."